has anyone ever experienced a case where the buyer says they sent the item to amazon fulfilment centre for return but it was suppose to be sent back to you(third party seller)? they said amazon sent the item back to them with a letter to contact me.
they did not submit a return request and the return is over 30 days. i asked the buyer for a copy of a letter and they sent an image of a letter that does not look legitimate to me. see attachment