Brand New Account Suspended before evening selling


My name is Muhammad Jabbar and I recently made this amazon seller account and provided all the information that was asked for and submitted my credit card statement, put a valid credit card on file (which they charged) and submitted my electricity bill along with my internet bill and still I keep getting this following message at the bottom about my account not being verified. What do I have to do exactly? I am having trouble starting up and I don’t get what they are having trouble verifying. What do I do?

Hello, We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. We were unable to verify the document(s) you provided. During our review, you will not be able to sell on Amazon. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account. Why is this happening? Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity. How do I reactivate my account? Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format. The name and address on the document(s) must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish. How do I send the required information? Please submit your documents by following this link:
Once we receive your documents, we will review them and decide whether you may sell on Amazon again. What happens if I do not send the requested information? You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact to request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account. We’re here to help You can see your balance and settlement information in the Payments section of Seller Central.


there are literally hundreds of these almost identical threads started. Read through them and you will learn what to do without having to start your own thread.


@InTouch_Software_LLC, please read the following topic from veteran @Rushdie for more information: Info: Why was my account suspended, immediately after registration?.

Please reply here if you have additional questions/concerns.

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