I’m not a TECH person and not sure whether i can describe this question clearly, If you need more info to help find the problem, please let me know by making a comment below.
I tried to create an inbound shipment, and feed box content info (including number of boxes and units per box info, does not include box weight and box dimensions info, as i see they’re not required fields) through API. When i finish creating this shipment and go back to Amazon Seller Central to check this shipment, i found the “3. Shipment packing” part is automatically checked by “Skip box information and apply manual processing fee”. But why? as i mentioned i have feed the box content info. Does anybody has the same experience? Is it that the info i feed through API is not enough?