Another feedback issue


#1

Mods…this is out of control.
Feedback states “Received empty package. Please ship item that I paid for.”

This order was FBA.

Ask for removal and appeal and i get this.

Hello from Amazon Selling Partner Support,

We’re unable to remove this feedback as buyer received incomplete product.

Since buyer feedback is a direct reflection of their Amazon shopping experience, we can only remove feedback for these reasons:

  • Contains obscene language.
  • Contains seller-specific, personally identifiable information.
  • Entire feedback comment is a product review.
  • Entire feedback comment is about fulfillment or customer service for an order fulfilled by Amazon.

How is this a fault on us a seller when amazon didnt secure the box or the carrier damaged it or etc etc… I know this is 1 thread in the line of many but come on this is getting ridiculous.


#2

getting ridiculous???:smile:


#3

Yes. adbsurd, deserving of mockery.

How would you describe it?


#4

The same way. It was meant as a joke. getting ridiculous? As in, it has been ridiculous from the start of this happening.


#5

I apologize I thought about it after the fact. It has been 1 of those mornings already with this amazon stuff and the bosses lol probly will just avoid people so i dont take things wrong and they dont either :joy: