New to Amazon this year, small seller. I had a vacuum that was damaged at the Amazon Warehouse TPA1 back in June. From my reading, it seemed it may take up to 5 months to resolve and be reimbursed. My Amazon contact also said I just needed to give it some time. Fast forward, no reimbursement and this item was removed Oct 1 as damaged. My FBA Fulfillment report shows the damaged item, but the FBA inventory reports 0 damaged items… but I believe this is reporting only the previous 90 days?
CS needs a Transaction ID but I see no transaction ID for this damaged item… how do I find that?
Thanks in Advance… Squirrel