Sun, Jun 1, 2014 at 8:29 AM
We have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account.
We took these actions because you have listed items that are not permitted on Amazon.com.
Items sold on Amazon.com must adhere to all applicable federal, state, and local laws. Amazon reserves the right to remove any listing we determine to be illegal or inappropriate for our site.
To learn more about this policy, search “Restricted Products” in Seller Central Help.
We encourage you to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your seller account.
After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write to firstname.lastname@example.org.
If you would like to appeal this decision, please visit the Notifications page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html). For information on creating an appeal, search “Appeal the Removal of Selling Privileges” in Seller Central Help.
Seller Performance Team
If anyone can help me improve my appeal letter in hopes of getting back my selling account reinstated I would REALLY appreciate it. Thanks !
Dear Amazon’s Seller Performance Team,
I have been a professional seller on amazon since June 2009 and I have never had a issue with the selling of products that do not conform with Restricted Products policies until recently. We have been proactively removing products from our inventory that does not comply with the policy of amazon and in the process we have removed almost 70,000 items from our inventory which clearly articulates our commitment to adhere to amazon’s policy.
Dates on which number of item were removed from amazon’s inventory.
On 5/22/2014 we deleted 10,536 items
On 5/26/2014 we deleted 3,527 items
On 5/28/2014 we deleted 48,904 items
On 6/1/2014 we deleted 11,635 items
Thank you for allowing me the opportunity to appeal my selling suspension from Amazon.com. I would like to again have the opportunity to sell on Amazon. After searching and reading amazon’s policy, I now have a better understanding with “Restricted Products” policies. I have been and I will only list permitted products that comply with all Amazon’s policies and agreements, and state laws. I realize I’ve made this mistake in the recent past unintentionally, and I have identified the reason of my suspension. I have developed a plan of action to ensure these do not reoccur.
Our Plan Of Action is as follows:
We have deleted all listings and remove products from our inventory that doesn’t complies with Amazon Prohibited Content and certainly will not relist them in the future.
Inventory has been reviewed for accuracy in line with Amazon’s seller policy’s in order to ensure that all products adhere with Amazon content guidelines.
In case if we are unsure if any item is prohibited for sale on Amazon.com, we will contact Amazon seller support for confirmation before listing it for sale.
We will constantly monitor Amazon’s content guidelines for any changes to make sure that all items in our inventory don’t violate Amazon’s content guidelines.
We fully understand that we must learn from this incident and prevent it from ever happening in the future. We pledge to only list products that comply with all Amazon’s policies and guidelines, and applicable federal and state laws and regulations.
Edited by: USA Wholesaler on Jun 1, 2014 3:47 PM