A wrong click had Our reply to Negative Feedback disappear


HELP! On a learning curve with this first Negative Feeback. Posted a reply and then clicked to have “Removed” thinking that was the link to ask Amazon to remove but instead it removed our reply - with no way to get a reply back in.
Has anyone else had this experience and were you able to get your response to the feedback put back on?
If so how?
Yee Gads! It’s a $8 item! And the busiest time of the year for us.
It’s no wonder Sellers give full refunds without question!
Thanks in advance for your insights


What was the feedback and why do you think it should be removed?


“Price was too high”