About Amazon Seller Forums
Welcome to Seller Forums, a community space for selling partners to build connections with one another. You can share questions, experiences, and discuss topics related to selling on Amazon stores. Seller Forums also provide exclusive access to Amazon Community Managers who provide a variety of helpful content, such as educational and informational posts, surveys, events, latest site news, and insights from Amazon thought leaders.

Seller Forums Guidelines
To help build an inclusive and welcoming community for all, we request that you follow the general posting guidelines listed below. Violations of these guidelines, other terms and conditions, or Program Policies may result in the suspension or removal of your Seller Forums posting privileges. Community Managers may also take certain actions to help keep Seller Forums a welcoming and helpful space for everyone.

  • Be Respectful

    • Be respectful towards other sellers and Amazon Community Managers.
    • Expressions of hatred for individual people or groups based on characteristics such as race, ethnicity, nationality, gender, gender identity, sexual orientation, religion, age, or disability are strictly prohibited. Promoting content or organizations that use hate speech is also prohibited.
    • It is OK to question others’ opinions and expertise in a respectful manner. However, Amazon does not tolerate disrespectful behavior, including insults, name-calling or attacks, spiteful remarks, obscenities, profanity, harassment, bullying, libel, defamation, or inflammatory conduct of any kind.
  • Be Relevant

    • This community is meant to build connections, share questions, experiences, and discuss topics related to selling in Amazon’s store. Ensure that the content you post or share is relevant to selling in Amazon’s stores.
    • The content you post or share should focus on threads specific to Seller Forums and the thread.
    • Start a new thread if you are discussing a topic not related to the original post in a thread.
    • Each post you make should add value to the conversation and help based on the information provided.
  • Do Not Spam
    Spam includes but is not limited to the following:

    • Copy and pasting the same post in replies across a number of threads.
    • Posting unsolicited links to your products, brand stores, surveys, social media, or other promotional content including “contact me” only replies.
    • Impersonating any other seller, person, or entity.
    • Posting from multiple accounts or coordinating with other sellers to post inappropriately on multiple threads.
  • Protect Your Privacy

    • Do not post or share any personal information for about yourself or others. Personal information includes but, is not limited to, phone numbers, e-mail addresses, physical addresses, license numbers, social security numbers, bank account numbers, credit or debit card numbers, any financial information, or IP address.
    • Do not post or share any information in the Seller Forums that is considered confidential, proprietary, constitutes a trade secret, or would otherwise infringe upon the right of any other third party.
    • Do not discuss interactions with Amazon representatives. Most messages between you and Amazon are considered private correspondence and we ask that you respect this confidentiality.
    • Content posted on the Seller Forums is the property of Amazon. Your use of Seller Forums will be governed by Amazon’s Privacy Notice.
  • Do Not Post or Share External Links
    Do not post or share any external links, URLs, or hyperlinks of external websites on Seller Forums, including commercial content such as advertising, promotions, or solicitations.

  • Avoid Political Commentary
    Do not post or share any political commentary. This includes opinions and statements about political candidates, parties, and policies.

  • Do Not Engage in Illegal Activity
    Do not use Seller Forums to engage in any illegal activity that violates or encourages others to violate any laws, including intellectual property rights or other proprietary rights of others like copyright, trademark, patent, or trade secrets.

  • Do Not Violate Amazon Policies
    Do not use Seller Forums to break or encourage others to break any Program Policies including price fixing, influencing customer reviews, and violating Selling Policies and Seller Code of Conduct.

Guidelines for Enforcement
Warnings are an official notice of a violation of these Seller Forum Guidelines. Community Managers may edit or remove prohibited content associated with a violation. Repeated violations may result in a suspension of posting privileges or additional enforcement action.

Suspensions:Temporary suspensions may range from 1 to 30 days. Multiple suspensions over time may lead to a permanent removal of posting privileges.

Seller Forums Best Practices
Search first
Our community contains information and previously answered questions that provide a helpful place to start. We’ve made it easier for you to find the most relevant information throughout Seller Forums, including improvements to search with the ability to filter and sort by votes, views and number of discussions. When creating a post, we also suggest other posts that may be relevant to the topic or question you want to discuss.

Explore Our Educational Resources

Seller University is a great resource to get started or refresh your knowledge and is constantly being updated. You may also find the below links helpful:

Submit a Selling Partner Support Case
Forums is a great place to crowd source advice and solutions from the community. If you feel your issue requires direct Amazon support or intervention, open a Selling Partner Support case using Contact Us.

Participation in Seller Forums
Your contributions are publicly available for anyone to view. However, only sellers with a Seller Central account may engage within Seller Forums. Use of Seller Forums is subject to the terms of the Amazon Business Solutions Agreement, Amazon Privacy Notice, and Amazon Conditions of Use.

Amazon reserves the right to update the Seller Forum Community Guidelines at any time and remove content at any time for any reason, including violations of policy, inaccurate information, privacy-related issues, or related to changes in how Seller Forums operates.

If you have questions about your seller account, contact Selling Partner Support.

Last updated September 22, 2022.