Account Health

Product Authenticity Use this forum to discuss product authenticity complaints and policy. Pricing Use this forum to discuss Price Alerts, Fair Pricing Policy and Violations. Order Defect Rate Use this forum to discuss Order Defect Rate which consists of negative feedback, A-to-z Guarantee claims, and chargeback claims. Restricted Products Use this forum to discuss the sale of illegal, unsafe, and Restricted Products policy. Product Condition Use this forum to discuss product condition complaints and policy, such as used sold as new. Related Accounts Use this forum to discuss Related Account issues. 账户状况 此板块适用于讨论关于亚马逊平台上销售的卖家账户绩效指标和政策相关内容。 Shipping Performance Use this forum to discuss Late Shipment Rate, Pre-fulfillment Cancel Rate, Valid Tracking Rate, and On-Time Delivery Rate. Intellectual Property Use this forum to discuss intellectual property rights including copyrights, trademarks, and patents.