Payment Failure - I cannot run MARKETING CAMPAIGNS
I cannot run Marketing Campaigns due to Payment Failure. I changed the payment method and have tried different credit and debit cards but it doesn’t allow me to tun campaigns. PLEASE, I NEED HELP ASAP. Have anyone had this problem?
Seller_iNFIQdjKfK4Et
Hi! Was this resolved? I’m having the same issue.
Seller_9egKlB1Rk5pT4
Same issue here and was told to wait 72 hours before the ads begin running again. This makes no sense at all.
Seller_jIzUXtiRJDVvy
Hi! Was this resolved? I’m having the same issue.
Seller_R81kJ8gFnt0Ma
Same issue here and we seem to get no response from Amazon Seller Support. So disappointing.
Seller_9g1afwEM6jvmb
i have the same issue. Is there any way to resolve?
Seller_hm9G8vqnmNwIp
Same issue just experienced now. They mentioned that my overall balance was negative and they couldnt do the deduction which doesnt make sense as it happened before (Seller account ad charge on negative balance). I changed the charge to debit card and waiting to see what happens now
Seller_fAO62IV6FXEjE
It can take 24 to 72 hours to resolve but ive had it resolved in 3 hours! Really depends on the “system” reseting for you and hoew many payments it has to deal with
Seller_6Ct9npxtDpt6I
Having the same issue, changed payment method several times to no avail. Seller support said they needed to escalate this however it has been nearly a week and the issue still hasn’t been resolved Very disappointed
