I am having a issue with my FBA shipment. i bought from the manufacturer 1 pallet and I sent in 70 cases of 12 units. I sent this as 840 units on one pallet so I would not have to split and seperate cases. Amazon inventoried them as 70 items and shipped full cases to multiple customers.
How do we ship cases on a pallet and be sure they are opened for individual prep once received by amazon.
Just to clarify, did your shipping plan have you print out 70 labels for your 70 cases? Like, when you created it was this one shipment of 840 units? or a shipment of 70 cases containing 12 units each?
The way this is worded is kind of confusing. Did you print out 70 FBA tracking labels or 70 FNSKU labels?