Amazon has suspended our self-fulfillment privileges because our store account was under a temporary review for less than 30 days. However, even after the 30-day period had passed, our self-fulfillment permissions have still not been restored. During this time, we have submitted legal appeal materials multiple times, but they were all rejected. All our orders are genuine, compliantly shipped, and come with valid tracking numbers. who can help us ???

This month alone, I've experienced a return rate of nearly 40%.

I spent more on shipping than pocketing profits .

Just wondering if this level of return activity is now considered typical??

I'm not usually selling as FBM but I received one order last time and shipped next day morning but USPS delivered the package 1 day later than expected delivery date. anyway like I mentioned, I don't usually receive orders like FBM but like 3 orders in a month or 2 month or so. Today I checked my amazon account and noticed that there is an alert saying "Your account is at risk of deactivation" and on-time delivery rate bumped up to 33.33% because of one time late delivery due to usps. Do I have to open the case regarding this or I'm not sure what I'm supposed to do with this. Please give me a advice. Thank you

Dear Amazon Account Health Team,

I am writing to follow up regarding the deactivation of my account, which has been linked to another account beginning with "V.P WORLD STORE"—an account I do not recognize and with which I have no known association.

As previously explained, my account was managed by a third-party service provider. I have already submitted the following documentation:

The service agreement I had with the third-party provider

The termination agreement confirming the end of our relationship

Proof of payments made to the third-party

A detailed letter explaining the nature of the relationship and the timeline of when it ended

Despite submitting this information, my account remains deactivated. I would greatly appreciate your guidance on what additional documentation may be required to further support my case and clearly demonstrate that I am no longer, and have not been, associated with the other account in question.

Additionally, I would like to understand what other steps or documentation are necessary to move forward with reactivating my account.

Thank you in advance for your attention and support in this matter. I am eager to resolve this issue and continue operating in full compliance with Amazon’s policies.

Sincerely,

David

DASOR Market