Hello everyone,

I have a question about my fulfillment fees the product measurements are
Width 22 Length 15 Height 4 Weight 4 lb
So i should be in the small oversized category which I confirmed through fulfillment reports.
My confusion is about the rate of my fulfillment fee which is 12.06 from what I understood from the seller central help tab info i cant remember the exact numbers now but it $8 and .38 for ever 2lb above 2lb. So when I calculated it I should have approximately 9 dollars fulfillment fee. I have contacted seller support and they answered based on my dimensions my fulfillment fee is 12.06 and no clarification even though at the top of the email i said we would like to have a clarification… so could you guys nicely explain it to me with thank you